CUSTOMER AREA
Start using IP telephony
Cómo empezar
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Which service do I need? PDF Print E-mail
  • If you don't have internet access but would like to save in your calls, specially in the international ones arrow TELin
  • If you have internet access and would like to call anywhere with the best savings but without the commitmment of paying monthly fees or minimum chargesarrow ipTEL
  • If you have internet access and would like to have a phone number to receive calls without depending of the traditional phone network.arrowvNUM
  • If you are a business and would like to have a geographical / 902 number or international numbering to offer the best service to your customers from other countries but with minimum costs.arrowvNUM
  • If you would like to receive more than one concurrent call in your vNUM arrow vLINE
  • If you have a RDSI PBX and would like to save money with Adam Telefonía IP without changing your communications infrastructure arrowiptelGATEWAY
  • If you want to provide your business with fax handling services with the best rates and improving its organization and managementarrow ipFAX y FAXmail.
  • If your business has a PBX but it's obsolete and would like to upgrade it and, at the same time, start reducing your telephone costs arrow vPBX
  • If you're planning a new business and would like to manage the phone traffic in a simple way, with major savings, just paying a monthly fee and without big investments arrow vPBX
 
How to contract? PDF Print E-mail
  • Register as a customer in our website, where a SIP number and a password will be assigned. REGISTER
  • With these data configure your SIP device. You can check our configuration guides in SUPPORT
  • From the website clientes recharge your balance through credit card, bank transfer or Paypal.
  • In the same customers interface clientes you can contract our services going to the menu "Servicios" and following the instructions.
 
What equipment do you need to use our services? PDF Print E-mail
  • Broadband internet access.
  • An IP device. You can choose between:
    • A softphone installed in your computer: you just need to download the software and have earphones and microphone.
    • An IP adapter: a device connected to your router and your traditional telephone which converts analog voice traffic into VoIP.
    • An IP phone: you just need to connect it to your network, and you won't need to get a traditional phone line.
  • Choose the Adam Telefonía IP service adapted to your requirements.
  • Start calling and saving money.


You can call anyone, whether a user of IP Telephony and traditional telephony, in a simple way and with the best quality.

If you want to receive calls, there are different ways:

  • If the caller is an Adam Telefonía IP user he/she just need to dial your SIP account number.
  • If the caller is a user from another VoIP provider he/she will need to use the peering code, dialling *349 and after wards your SIP account number.
  • If the caller is a traditional telephony user you will need to contract our vNUM service (geographic virtual number).

If you want to make calls:

  • If the person you're calling to is an Adam Telefonía IP user you just need to dial his/her SIP account number.
  • If the person you're calling to is another VoIP provider user you need to use the peering code of the provider and afterwards the user number of the person you're calling to. You can check the peering codes list at sipbroker.com.
  • If the person you're calling to just have tradicional telephony you will need to recharge your account to make calls.
 
What is IP Telephony? PDF Print E-mail
IP telephony is a technology for the delivery of voice communications over IP networks such as the Internet or other packet-switched networks.

VoIP systems employ session control protocols to control the set-up and tear-down of calls as well as audio codecs which encode speech allowing transmission over an IP network as digital audio via an audio stream.

VoIP also offers the advantage of running both voice and data communications over a single network which can represent a significant saving in infrastructure costs.

Another advantages are:
  • Location independence: only an Internet connection is needed to get a connection to a VoIP provider.
  • Conference calling, IVR, call forwarding, automatic redial, and caller ID features that traditional telecommunication companies (telcos) normally charge extra for are available for free from open source VoIP implementations.
  • Calling to another VoIP users and between head offices and extensions in bussiness are free.
  • More scalability with a low investment for business.
  • Facilitate the maintenance and increase productivity, because voice and data voice and data communications use the same network.